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Stephanie Zimmermann

Consumer investigations reporter

Stephanie Zimmermann is an award-winning investigative reporter who focuses on consumer issues, defined broadly to include credit and debt, insurance, food, housing, health, transportation, technology, unsafe products, scams/frauds and other issues that affect everyday people.

There’s no federal law to keep them from selling used vehicles with open, unaddressed recalls for defects that could kill you. What we found available might surprise you.
A jury in California convicted two executives from Gree USA Inc. for not telling the government what it knew about the defects. The appliances were widely sold under well-known brand names.
Several justices, including Chief Justice John Roberts, seemed sympathetic toward James Rudisill, who says the VA thwarted his dream of attending Yale’s divinity school.
Bernice Heiderman, a University of Illinois Chicago grad, died after contracting malaria while serving in East Africa. A Peace Corps doctor never tested her for the treatable illness.
Desiree and Frank Freeman were shocked to find one of the inexpensive devices hidden in the wheel well of their car. Now, they’re suing Apple as part of a proposed class-action lawsuit.
The government filed its brief Monday in the case of James Rudisill, a decorated Army vet who says he was shorted on college money.
Consumers have lost billions through unwanted wire transfers, which don’t carry the same legal protections as debit or ATM transactions. The banks say they’re doing all they can to warn people about scams.
The units made by Gree Electric Appliances are linked to house fires and four deaths. It’s the latest recall for a company that’s faced civil and criminal cases over its dehumidifiers.
A new study backs up a Sun-Times Watchdogs report and comes as rates across the state continue to skyrocket. The study found bad credit means you pay more for car insurance.