Amtrak holiday ridership back above prepandemic levels as grant to improve Union Station appears on track

So many riders are hitting the rails that the railroad has added trains and extra cabs to them, Amtrak CEO Stephen Gardner says.

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Passengers at Union Station on Tuesday get off the Amtrak Hiawatha train as a railway worker in a blue jacket stands by.

Passengers at Union Station on Tuesday get off the Amtrak Hiawatha train, which runs between Chicago and Milwaukee.

Anthony Vazquez/Sun-Times

Travelers are hitting the rails again in record numbers this Thanksgiving season, as Amtrak reports ridership is up 15% over prepandemic levels.

So many riders are traveling by train that the railroad has added extra cars and scheduled extra trains, Amtrak CEO Stephen Gardner said Tuesday from Union Station’s cavernous Great Hall.

“I think it’s because people enjoy taking the train. It’s convenient, it’s comfortable, flexible. And certainly it’s not easy to fly or drive these days,” Gardner said.

Amtrak CEO Stephen Gardner wears a reflective vest as he  helps a man laden with bags and gives him directions at Union Station.

Amtrak CEO Stephen Gardner (third from left) helps a passenger with directions at Union Station on Tuesday.

Anthony Vazquez/Sun-Times

Amtrak is also looking to acquire funding for major projects.

President Joe Biden could soon sign a bill to deliver funding for the Chicago Hub Improvement Project, which includes a major overhaul of Amtrak’s Union Station.

“We are waiting for some federal grant decisions made hopefully in the next several weeks in Washington that would provide funding to Amtrak and our state partners here in Illinois and around the Midwest to improve and expand the concourse,” Gardner said.

The project, which promises faster travel between Midwest cities, aims to secure an $872.8 million grant from the Federal Railroad Administration’s Federal/State Partnership Program, made possible by the Infrastructure Investment and Jobs Act.

The project would improve access of Amtrak trains to Union Station, and would convert unused platform space formerly used by the U.S. Postal Service for passenger use.

Gardner said it could “bring back some of the grandeur and capacity” of Union Station from years past.

Amtrak is also close to adding a train to its Empire Builder route between Chicago and the Twin Cities in Minneapolis, Gardner said.

The project is in the final design phase, and construction could begin as early as next year, according to the Wisconsin Department of Transportation.

“We’re working hard and really looking forward to having that additional train which will connect the Twin Cities to Milwaukee, to Chicago,” Gardner said.

A large Christmas tree stands in the middle of a brightly lit hall, surrounded by benches, at Union Station.

Passengers wait to board their train at Union Station on Tuesday.

Anthony Vazquez/Sun-Times file

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